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How Can We Accommodate You When We Don’t Know What’s Wrong?!

One of the major challenges facing employers in Canada today is the management of employee disabilities. More and more, it seems, employers are required by human rights and workers compensation legislation to deal with and accommodate an ever-growing array of physical and mental disabilities suffered by workers.
Canadian courts, human rights tribunals and workers compensation boards have recognized that the employee, no less than the employer, has a role to play in the accommodation effort. The employee's duties include:

informing the employer of the need for accommodation;
co-operating with the employer's accommodation plans;
co-operating with the treatment plans developed by treating physicians;
making reasonable efforts to improve health; and
providing medical information that is reasonable and necessary in the circumstances.

In almost every case where an employee claims to be unable to perform her job duties due to a disability, the employer will need to obtain medical ...

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