[Haley O’Halloran]

in reply to: Working Time VS Travel Time #96982

Great question — this gets into “travel time” vs. “work time” in Canadian and U.S. employment law. The short answer is: in many cases, an employer can designate the paid start time as being at the job site — but there are important caveats depending on jurisdiction, the nature of the travel, and employment standards.

1. General Principle (Canada & U.S.)

Commuting time (home to first worksite, and final worksite back home) is usually not considered paid time, unless employees are required to transport company equipment, tools, or other materials as part of their job.

Work time begins when the employee starts their principal activities — e.g., performing work tasks, loading materials, or traveling between job sites after the start of the day.

So if employees drive directly from home to a job site, the clock generally starts when they arrive.

2. Situation: Stopping at the Warehouse First

If employees must stop at the warehouse before reaching the site (to pick up a vehicle, tools, or materials), some legal authorities may view this as work time, because:

They are performing a duty required by the employer.

Their commute is effectively extended by a work obligation.

Canada

Employment Standards (provincial/territorial): Most provinces (e.g., BC, Ontario, Alberta) consider required travel between work locations as paid.

If stopping at the warehouse is mandatory, time from warehouse departure to the job site is clearly work time.

Whether the drive from home to warehouse is paid depends — often it’s considered commuting, unless the stop adds significant duties (loading, preparing, paperwork).

U.S. (Fair Labor Standards Act – FLSA)

Portal-to-Portal Act: Ordinary commute from home to the first work location is unpaid.

However, if the employee must stop at a designated location (warehouse) to get a company vehicle, that may convert the warehouse-to-jobsite portion into paid work.

The home-to-warehouse commute would still usually be unpaid unless they’re performing integral work duties (e.g., required prep tasks).

3. Employer Policy Considerations

You can set the rule that paid time begins at the job site.

However, if employees are required to report to the warehouse first (not optional), it may create a legal expectation to compensate travel from warehouse to job site.

If employees voluntarily decline a take-home vehicle and instead drive to the warehouse, the employer is in a stronger position to define “paid time” as starting at the job site — because the warehouse stop was based on employee choice, not requirement.

4. Risk Factors

Grievances/complaints: Employees may file claims under provincial Employment Standards (Canada) or FLSA/state law (U.S.) if they feel required stops are unpaid.

Collective agreements (if unionized): Often specify when pay begins.

Fairness and retention: Even if lawful, setting unpaid warehouse stops may cause dissatisfaction if employees feel they’re doing work-related travel off the clock.

5. Best Practices

-Put the policy in writing, making clear:

-Paid time begins at the job site.

-If employees opt not to take vehicles home, their commute to the warehouse is their responsibility.

-Only travel between worksites after arrival is considered work time.

-Consider whether requiring a warehouse stop creates additional “work” (loading, vehicle checks) — in which case, pay should arguably start there.

-Review provincial/state standards to ensure compliance.

Summary:
Yes, you can generally set work time to begin at the job site. But if you require employees to stop at the warehouse, you may need to pay for warehouse-to-jobsite travel. If employees decline the option of taking a vehicle home, and the warehouse stop is voluntary, you are on firmer ground setting the start time at the job site.

-HRInsider Staff

[Haley O’Halloran]

in reply to: Dash Cam in Employer Vehicle #96940

1. Can an employer in Saskatchewan install a front/back dashcam with audio without informing the employee?

Criminal Law (Recording Audio):
Under the federal Criminal Code (section 184), it is a criminal offence to record a private conversation unless at least one participant consents. Thus, an employer who is not a party to audio recorded in the vehicle (for example, recording employee-private phone calls or discussions with others) could be violating criminal law. Employers must obtain consent or ensure they are a participant in the conversation.
CanLII Connects

Privacy Law (Saskatchewan, LA FOIP, PIPEDA):
Saskatchewan’s privacy norms, particularly applicable to public institutions, require surveillance only for legitimate purposes and generally require notice and reasonable measures. The Office of the Information and Privacy Commissioner of Saskatchewan has emphasized that audio surveillance should be accompanied by a privacy impact assessment, clear employee notification, appropriate signage, and limiting collection to what’s necessary.

Summary: Recording audio without prior notice—especially if it intercepts private conversations—raises serious legal concerns. Employers are expected to notify employees and limit such surveillance to legitimate business purposes, applying proper safeguards.

2. Can an employer discipline an employee based on dashcam footage?

Yes—as long as the surveillance was lawful and transparent.

If the camera was installed with proper notice for a legitimate purpose (e.g., safety), and not intrusively, then footage showing misconduct can generally be used in disciplinary actions.

However, if audio or video was collected improperly (secretly or beyond necessity), using that footage could breach privacy laws or raise ethical and legal challenges.

3. Is recording private phone calls a violation—even if not used for discipline?

Yes, potentially.

Criminal law: Recording a private call without consent (if the employer isn’t a party) is likely a violation of section 184.

Privacy legislation: Even if not used in discipline, mere collection of private personal communications without consent or notice likely breaches privacy expectations and is against PIPEDA or provincial privacy directives. Employers should only collect what is necessary and must inform employees.

What you can do as an employee:

Ask to review your employer’s surveillance policy and whether a privacy impact assessment (PIA) was done.

Ask whether the audio is being retained, where, who has access, and how long it’s kept.

If concerned, you may contact the Office of the Information and Privacy Commissioner of Saskatchewan for advice or to file a complaint.

In Saskatchewan, as elsewhere in Canada, surveillance must be:

Transparent — Employees should know about it beforehand.

Proportionate & necessary — Used only for legitimate purposes (e.g., safety, investigation).

Legally compliant — Must not contravene criminal law (e.g., unauthorized audio recording) or privacy statutes.

Recording private conversations without notice—especially via dashcam audio—poses legal risks, even if the employer chooses not to use that footage for discipline.

Let me know if you’d like help drafting further questions to your HR or privacy officer, or exploring next steps including contacting the privacy commissioner.

-HRInsider Staff

[Haley O’Halloran]

in reply to: Employee Agreement, Remote Work Clause #96936

Hi there! This is a very solid starting point — you’ve covered the main elements employers typically need when it comes to reserving flexibility for hybrid or remote work. Let me break it down into strengths and potential refinement points for you:

Strengths of Your Clause

Discretion Reserved: You clearly state that hybrid/remote work is not a guaranteed condition of employment and may be revoked or modified at the employer’s discretion. This helps protect against claims that remote work is a permanent contractual right.

Notice Requirement: By committing to “reasonable notice,” you reduce the risk of employees claiming unfair treatment. Courts often look for reasonableness in changes.

Operational Needs Basis: You tie the discretion to “operational requirements,” which strengthens your justification and shows it’s not arbitrary.

Constructive Dismissal Protection: Including that changes do not constitute constructive dismissal is important—it signals to employees up front that this flexibility is not a fundamental term of employment.

Areas to Refine or Clarify

-What is “Reasonable Notice”?

Leaving this undefined could lead to disputes. Some employers specify a minimum timeframe (e.g., “at least two weeks’ notice”) unless exceptional circumstances apply.

Without clarity, employees may argue notice wasn’t sufficient.

-Explicit Reference to the Remote Work Policy

Since you already have a policy, it would be wise to cross-reference it. E.g.:
“This arrangement is subject to and must be read in conjunction with the Company’s Remote Work Policy, as amended from time to time.”

That way, you avoid gaps between the contract and policy.

-Expense & Equipment Considerations

Employees may assume that if they’re called back, the employer covers commuting costs or relocation. Some employers add wording like:
“Any costs associated with commuting to or from the office, or otherwise associated with a change in work location, remain the employee’s responsibility unless expressly provided otherwise in writing.”

Similarly, you may want to clarify who provides/maintains equipment if remote work is revoked.

-Geographic Limitation

If you want to prevent employees from moving far away (e.g., another province or country), consider adding:
“Remote or hybrid work does not entitle you to perform your duties from outside the jurisdiction of [Province/Canada] without the Company’s prior written approval.”

This protects you against unexpected tax, payroll, and employment law complications.

-Collective Impact Disclaimer (Optional)

Some employers add that changes “shall not be considered a breach of contract or constructive dismissal, provided the change does not result in a fundamental alteration of the essential terms of your employment.”

This aligns with legal principles around constructive dismissal.

Suggested “Polished” Version

Here’s a slightly refined draft incorporating the above:

Remote/Hybrid Work
If your role includes a remote or hybrid work arrangement, you acknowledge that such arrangements are not guaranteed and may be modified or revoked at the Company’s discretion, with reasonable notice. The Company expressly reserves the right to require you to perform your duties from a designated Company office or other location, as determined by operational requirements. Unless expressly stated otherwise in writing, a hybrid or remote arrangement does not constitute a guaranteed or permanent term of employment. This arrangement is subject to the Company’s Remote Work Policy, as amended from time to time.

The Company will provide reasonable notice of any changes to your work location, taking into account operational needs, and such changes shall not constitute constructive dismissal or a breach of this Agreement. Any costs associated with commuting to or from the office, or otherwise associated with a change in work location, remain your responsibility unless otherwise agreed in writing. You are not entitled to perform your duties from outside [Province/Canada] without the Company’s prior written approval.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Termination without Cause #96928

Hi there! I have divided my answer into questions so it is a bit easier to read, but there is a direct answer at the end:

1. Employment Standards (Minimum Requirements)

If this employee is provincially regulated (most employees are, unless federally regulated like banks, telecom, airlines, etc.), the applicable provincial ESA sets the minimum statutory notice or pay in lieu.

For example, in BC or Alberta, after such long service (since 1999), the maximum statutory entitlement is capped (e.g., 8 weeks in BC, 8 weeks in Alberta).

Providing 8 weeks’ severance in lieu of notice would satisfy statutory minimums in those provinces. So yes, you’d be in compliance with minimum standards if you pay 8 weeks’ severance in lieu.

2. Common Law (Reasonable Notice)

Courts often award more than ESA minimums under the doctrine of “reasonable notice,” unless you have a well-drafted employment contract that clearly limits entitlement to ESA minimums.

Factors: employee’s age, length of service, character of position, and availability of similar employment.

This employee has:

~25+ years of continuous service,

-Moved into management role,

-Likely mid-to-late career,

-Specialized experience.

Courts could easily find 12–24 months’ notice reasonable in a wrongful dismissal claim. This means that while you’d be statutorily compliant, you may still face common law exposure unless the contract explicitly limits entitlements.

3. Effect of Employee’s Intended Resignation

The fact the employee intended to resign complicates things. However:

If the employee never gave a firm resignation date, the resignation is not legally effective. The employer can’t rely on an indefinite “I’ll leave sometime” as a resignation.

Since you acted on the initial 6–8 week comment, but the employee withdrew the firm date, it remains a termination without cause on the employer’s side.

4. Compliance vs. Risk

Yes, you’re compliant with ESA by offering 8 weeks’ severance.

No, this doesn’t shield you from a wrongful dismissal claim under common law—the employee could pursue significantly more notice/severance.

If you have a written contract limiting notice to ESA minimums, you are in a strong position.

If not, it’s a risk management decision: some employers negotiate a package (e.g., 6–12 months) to reduce litigation exposure.

Answer to your direct question:
Providing 8 weeks’ severance in lieu of notice does meet statutory minimum requirements, so yes, you are “in compliance.”
However, unless the employment contract limits severance to those minimums, the employee could claim reasonable notice at common law, which would likely be much higher given 25+ years of service.

-HRInsider Staff

[Haley O’Halloran]

in reply to: Performance Review Criteria #96855

Hi Susie!

What often helps is defining specific observable behaviours and impact levels under each category, so it’s easier to anchor evaluations.

Here’s a more detailed framework you could consider expanding to:

Outstanding (OS)

Consistency & Reliability: Consistently demonstrates excellence in all areas of work, with little to no oversight required. Anticipates needs and resolves potential issues proactively.

Initiative & Leadership: Frequently takes ownership of complex or high-impact projects beyond their role. Actively mentors, coaches, or elevates team performance.

Innovation & Problem-Solving: Regularly introduces improvements, creative solutions, or efficiencies that positively impact the organization.

Collaboration & Culture: Seen as a role model for organizational values; inspires others with positivity, resilience, and adaptability.

Exceeds Expectations (EE / AE)

Consistency & Reliability: Performs all duties at a strong level, often going above the standard requirements. Occasionally anticipates needs and identifies opportunities for improvement.

Initiative & Leadership: Willingly takes on new or difficult tasks when needed; contributes to team success beyond their own role.

Innovation & Problem-Solving: Suggests improvements and solutions, some of which are implemented with success.

Collaboration & Culture: Encourages teamwork and maintains a positive attitude, serving as a reliable support to peers and managers.

Meets Expectations (ME)

Consistency & Reliability: Completes assigned tasks on time and to an acceptable standard. Requires standard levels of guidance.

Initiative & Leadership: Takes responsibility for their own work but rarely steps outside defined responsibilities.

Innovation & Problem-Solving: Resolves issues within scope using established methods, but seldom introduces new approaches.

Collaboration & Culture: Works respectfully and cooperatively with colleagues, demonstrating alignment with core values.

Optional Additions

Some organizations also add a “Needs Improvement” or “Developing” category for clarity at the lower end. This gives managers language to describe performance that is below expectations without having to misapply “Meets Expectations.”

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Layoffs & Extending a Fixed Term Contract #96831

Hi Aleesha!

You’re right to suspect there are a couple of key timing and legal pitfalls here.
Here’s how this generally works in Canada, along with what your options might be.

1. Contract Expiry and Retroactive Extension

Once a fixed-term contract expires, the employment relationship legally ends unless:

You have continued the person working beyond the expiry date, which can trigger an implied extension or conversion to an indefinite-term contract under employment standards/common law; or

You execute a new contract starting immediately after the last one ends.

You cannot backdate an extension to before the expiry date unless it’s clearly documented and agreed in writing — otherwise it risks being considered a fresh contract or even evidence that they’ve been a continuing, permanent employee.

2. Layoff Rules for Fixed-Term Employees

If an employee is truly on a fixed-term contract, a layoff doesn’t usually make sense — their employment ends at the contract end date.

If you extend the contract and then immediately place them on a temporary layoff, they will need to meet Employment Standards Act rules for temporary layoffs:

In BC, a temporary layoff can last up to 13 weeks in any 20-week period without triggering termination pay.

The layoff must be for a reason recognized under the ESA (e.g., shortage of work).

You need the employee’s written agreement to the layoff if it’s not in the original contract.

If the layoff is not ESA-compliant, it can be deemed a termination, triggering notice or pay in lieu.

3. Health Benefits During a Layoff

Many employers keep benefits active during a temporary layoff, but:

Your benefits provider must agree to continued coverage.

Some plans only allow coverage if the employee is still “actively employed,” so you’d need written confirmation from the insurer before proceeding.

4. Practical Options

Best practice: If you truly want them back in a couple of weeks and want to maintain benefits, you might:

Sign a short new fixed-term contract starting immediately, covering the gap until work resumes.

Continue paying them (even if not working) so employment status and benefits remain intact.

Alternative: Execute a new contract now and issue a compliant temporary layoff notice with written agreement, keeping benefits active per the insurer’s approval.

5. Risk Considerations

Multiple contract extensions over time can make it easier for an employee to argue they’re really an indefinite-term employee — which means they’d be entitled to regular termination notice/pay.

Retroactive changes after expiry are high risk if challenged.

If the goal is benefits continuity without triggering a deemed termination, the safest route is to keep them as an active employee under a valid current agreement.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Layoff’s in BC #96823

Hey Aleesha!

So here is a breakdown of the layoff and termination rules in both provinces:

British Columbia

Layoff Duration & Termination Trigger
-Under the BC Employment Standards Act (ESA), a temporary layoff can last up to 13 weeks in any 20-week period (or longer if certain conditions are met, such as benefits continuation and agreement with the employee).
-If the layoff exceeds the allowable limit, it’s deemed a termination on the date the layoff started.

Pay in Lieu of Notice (Termination Pay)
-If the layoff becomes a termination, the employee is entitled to notice or pay in lieu, based on length of service:
<3 months: No notice required
3 months to <1 year: 1 week’s pay
1 year to <3 years: 2 weeks’ pay
3+ years: 1 additional week per completed year of service, to a maximum of 8 weeks

Severance Pay
-BC’s ESA does not have a separate “severance pay” requirement like Ontario; only termination pay applies unless an employment contract or policy provides more.

Ontario

Layoff Duration & Termination Trigger
-Under the Ontario Employment Standards Act, 2000, a temporary layoff can last:
Up to 13 weeks in any period of 20 consecutive weeks, OR
Up to 35 weeks in any period of 52 consecutive weeks if certain conditions (like benefits continuation) are met.
If the layoff exceeds the permitted limit, the employment is deemed terminated as of the first day of the layoff.

Notice of Termination / Termination Pay
-Based on continuous service:
<1 year: 1 week’s pay
1 year to <3 years: 2 weeks’ pay
3 years to <4 years: 3 weeks’ pay
Up to 8 weeks maximum (same as BC)

Severance Pay (in addition to termination pay)
-Owed if the employee has 5+ years of service AND the employer’s payroll is $2.5M+, OR if 50+ employees are terminated within a 6-month period due to a business closure.
How to calculate: 1 week’s pay per completed year of service (plus partial year pro-rated), up to 26 weeks.

So basically, here are the key differences between Ontario and BC:

In British Columbia, a temporary layoff can last up to 13 weeks in any 20-week period unless certain exceptions apply, and if it goes longer, the termination date is deemed to be the first day of the layoff. Termination pay is based on length of service, capped at eight weeks, and there is no separate statutory severance pay requirement. In Ontario, a temporary layoff can also last up to 13 weeks in any 20-week period, but it can be extended to up to 35 weeks in a 52-week period if specific conditions are met, such as continuing benefits. Termination pay is also capped at eight weeks, but Ontario has a separate severance pay entitlement for employees with at least five years of service if the employer’s payroll is $2.5 million or more, or if 50 or more employees are terminated within a six-month period due to a business closure, with severance pay calculated at one week per completed year of service to a maximum of 26 weeks.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Deduction from Wages – Training Agreement #96810

You’re absolutely right to be cautious. These kinds of training reimbursement clauses can, in certain circumstances, be enforceable in Ontario, but only if they’re carefully crafted and meet specific legal criteria. Let’s break it down succinctly so you can confidently determine how to proceed with the employee’s final pay.

1. Legal Framework in Ontario
A. Written Agreement Required
Ontario’s Employment Standards Act (ESA) does allow wage deductions or reimbursements only if there is a clear, written authorization from the employee, specifying an amount or formula for calculation

B. Renaud v. Graham (Ontario case law)
In Renaud v. Graham, the Court upheld a repayment clause because:
-It was part of a clear, written contract
-The formula for reimbursement was explicit
-The employee signed knowingly without coercion
-The training provided had transferable benefit (enabled real estate practice)

C. Key Conditions for Enforceability
A clause is more likely to be enforced if:
-It’s clearly written and unambiguous (with formula or amount stated).
-Employee fully understood and consented, without coercion.
-The training benefits are transferable—i.e., training gives the employee credentials or skills they take with them
-It’s not a penalty but a genuine pre-estimate of damages

D. When Clauses Fail
If training is mandatory but only benefits the employer, not transferable, or the clause is overly harsh and one-sided, courts may deem it unconscionable or a disguised business cost, and thus unenforceable.

2. What This Means for Your Situation
To determine if you can recover training costs from your resigning employee, ask:
-Do you have a clear, signed training agreement?
-Does it specify the formula or amount of repayment?
-Did the employee knowingly agree, without coercion?
-Did the training impart transferable skills or credentials (e.g., certification)?
-Is the repayment obligation reasonable and proportionate—not punitive?

If the answer is “yes” to all of the above, then based on Ontario case law, especially Renaud v. Graham, the clause may well be enforceable. However, because this is a legal matter, I highly recommend consulting legal counsel.

If the answer is not yes to all of the above, especially if the training was for generic business operations or only benefited your company, the clause may be struck down as unenforceable.

3. Calculating Final Pay
If the clause is enforceable, and the employee resigned before the agreed term:
You may deduct the agreed amount or pro-rated training cost from their final pay—but only if the agreement clearly allows this and it is within a specific formula.

Be sure the deduction is not excessive or punitive; it must align with the contract terms.

If the clause is not enforceable (it might be enforceable in Ontario but this is not guaranteed, due to mitigating factors of clarity, fairness, and mutual benefit), you must treat the employee’s final pay as any standard termination:

Pay all owed wages, including any vacation pay, statutory entitlements, overtime, etc., with no deduction for training.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Manager vs. Senior Manager Criteria #96677

Hi Susie! Of course — I can provide you with a framework that clearly differentiates Manager and Senior Manager roles. Organizations often make this distinction by looking at scope, responsibility, leadership, and strategic impact. If you would like me to tailor this to your specific sector, let me know – but it should apply to most workplaces regardless.

Scope of Responsibility
Manager
-Oversees a specific team or functional area.
-Focuses on achieving departmental goals and operational efficiency.
-Works primarily on tactical execution of organizational strategy.

Senior Manager
-Oversees multiple teams, departments, or a larger portfolio.
-Accountable for broader organizational outcomes, often cross-functional.
-Balances tactical execution with shaping mid- to long-term strategy.

Leadership & People Management
Manager
-Directly supervises staff, providing coaching, performance reviews, and daily guidance.
-Responsible for team morale, workload distribution, and skill development.
-Focuses on individual and team performance metrics.

Senior Manager
-Leads other managers and senior staff, guiding them in leadership and decision-making.
-Influences culture and organizational values beyond their immediate department.
-Acts as a mentor and talent developer for future leaders.

Decision-Making Authority
Manager
-Makes operational decisions within established policies and budgets.
-Recommends improvements but often needs approval for major changes.
-Handles problem-solving related to day-to-day activities.

Senior Manager
-Makes higher-level decisions that impact multiple departments or long-term business goals.
-Shapes policies, budgets, and strategies in collaboration with executives.
-Responsible for resolving complex, cross-functional challenges.

Strategic Contribution
Manager
-Executes the organization’s strategy at the team level.
-Provides input on departmental plans and process improvements.
-Ensures compliance and efficiency.

Senior Manager
-Translates organizational strategy into divisional or departmental action plans.
-Identifies opportunities for innovation and organizational growth.
-Plays a key role in risk management and future planning.

External & Cross-Functional Influence
Manager
-Limited external representation (e.g., vendors or small partnerships).
-Collaborates mainly within their department and with immediate peers.

Senior Manager
-Represents the organization in external partnerships, industry groups, or with key stakeholders.
-Collaborates across multiple departments and influences organization-wide initiatives.

Performance Metrics
Manager
-Measured by team performance, goal achievement, and efficiency.
-Success often tied to project deadlines, budget adherence, and staff satisfaction.

Senior Manager
-Measured by overall departmental/divisional outcomes and contribution to organizational strategy.
-Success tied to revenue growth, organizational impact, innovation, and leadership development.

Many organizations also differentiate by experience and qualifications (e.g., Senior Managers often have 10+ years of relevant leadership experience and broader industry exposure).

I hope this helps!

-HRInsider Staff

[Haley O’Halloran]

in reply to: Manager vs. Senior Manager Criteria #96676

Hi Susie! Of course — I can provide you with a framework that clearly differentiates Manager and Senior Manager roles. Organizations often make this distinction by looking at scope, responsibility, leadership, and strategic impact. If you would like me to tailor this to your specific sector, let me know – but it should apply to most workplaces regardless.

Scope of Responsibility
Manager
-Oversees a specific team or functional area.
-Focuses on achieving departmental goals and operational efficiency.
-Works primarily on tactical execution of organizational strategy.

Senior Manager
-Oversees multiple teams, departments, or a larger portfolio.
-Accountable for broader organizational outcomes, often cross-functional.
-Balances tactical execution with shaping mid- to long-term strategy.

Leadership & People Management
Manager
-Directly supervises staff, providing coaching, performance reviews, and daily guidance.
-Responsible for team morale, workload distribution, and skill development.
-Focuses on individual and team performance metrics.

Senior Manager
-Leads other managers and senior staff, guiding them in leadership and decision-making.
-Influences culture and organizational values beyond their immediate department.
-Acts as a mentor and talent developer for future leaders.

Decision-Making Authority
Manager
-Makes operational decisions within established policies and budgets.
-Recommends improvements but often needs approval for major changes.
-Handles problem-solving related to day-to-day activities.

Senior Manager
-Makes higher-level decisions that impact multiple departments or long-term business goals.
-Shapes policies, budgets, and strategies in collaboration with executives.
-Responsible for resolving complex, cross-functional challenges.

Strategic Contribution
Manager
-Executes the organization’s strategy at the team level.
-Provides input on departmental plans and process improvements.
-Ensures compliance and efficiency.

Senior Manager
-Translates organizational strategy into divisional or departmental action plans.
-Identifies opportunities for innovation and organizational growth.
-Plays a key role in risk management and future planning.

External & Cross-Functional Influence
Manager
-Limited external representation (e.g., vendors or small partnerships).
-Collaborates mainly within their department and with immediate peers.

Senior Manager
-Represents the organization in external partnerships, industry groups, or with key stakeholders.
-Collaborates across multiple departments and influences organization-wide initiatives.

Performance Metrics
Manager
-Measured by team performance, goal achievement, and efficiency.
-Success often tied to project deadlines, budget adherence, and staff satisfaction.

Senior Manager
-Measured by overall departmental/divisional outcomes and contribution to organizational strategy.
-Success tied to revenue growth, organizational impact, innovation, and leadership development.

Many organizations also differentiate by experience and qualifications (e.g., Senior Managers often have 10+ years of relevant leadership experience and broader industry exposure).

I hope this helps!

-HRInsider Staff

[Haley O’Halloran]

in reply to: Long Term Illness Leave in Ontario #96621

Generally across Canada, job protection for a medical leave depends on whether the employee is on a statutory protected leave under the Employment Standards Act (ESA) or an approved employer-specific leave policy.

ESA Sick Leave: BC law entitles employees to up to 5 days of paid and 3 days of unpaid sick leave each calendar year (if they meet the eligibility criteria). This period is far shorter than a month, so your employee has already exceeded statutory sick leave.

Job-Protected Medical Leave: Some provinces (like Ontario) have explicit long-term critical illness or injury leave provisions. In BC, there is unpaid medical leave (up to 36 weeks) if the employee provides sufficient medical documentation. Without medical confirmation, the leave may not qualify as protected.

Key point: To trigger statutory job protection for extended absence, you’re entitled to request medical evidence (e.g., your Functional Abilities Form).

Right to Request Medical Documentation
You are within your rights to require medical documentation to confirm both the need for leave and the estimated duration.

The Functional Abilities Form (FAF) is a standard tool for this. If the employee refuses to provide it (or an equivalent doctor’s note), you are not obligated to continue unpaid, job-protected leave.

Document your request in writing, giving a clear deadline for submission (e.g., “Please provide the completed form by [date] to support continuation of your leave”).

Risk of Termination vs. Accommodation Duties
Without Documentation: If he fails to provide the FAF, you could treat the continued absence as unauthorized leave. In such a case, you may be legally entitled to proceed with filling the position, though doing so carries some legal risk if he later provides medical proof.

With Documentation: If he provides it, you may be required to accommodate up to the point of undue hardship. This may include holding his job or offering a temporary modified duty.

Practical Guidance:

Do not terminate immediately. Instead, put him on notice that without medical documentation, his absence cannot be considered job-protected.

Retain all communication records to show that you gave him ample opportunity to comply.

Best Practices Right Now
Formal Written Request: Send a letter/email requesting the Functional Abilities Form by a set deadline.

Clarify Expectations: State clearly that failure to provide the form may result in the leave being considered unauthorized.

Document Everything: Keep all correspondence in case of dispute.

Avoid Premature Replacement: While you may begin contingency planning, filling the role permanently without exhausting this process could expose you to a claim of wrongful dismissal or failure to accommodate.

Bottom Line:
At this stage, you are not automatically required to protect his job beyond the ESA minimums if he refuses to provide medical documentation. However, you must give him a clear chance to comply before taking steps to replace him. If he continues to be vague and does not provide a Functional Abilities Form (or other medical evidence), you could justifiably consider the absence unauthorized and move forward.

Hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Time Off in Lieu of OT Time #96264

In Ontario, employers have certain legal obligations regarding overtime pay, even when overtime (OT) is not pre-approved. However, the situation you describe is complex and touches on multiple issues—legal obligations, policy clarity, and practical enforcement. Here’s a detailed breakdown:

1. Legal Framework: Overtime Pay in Ontario
Under the Employment Standards Act, 2000 (ESA) in Ontario:

Overtime threshold: Employees are entitled to overtime pay (1.5 times the regular rate) for hours worked beyond 44 in a workweek.

No distinction between remote/in-office work: All time worked, regardless of location, counts toward overtime.

Obligation to pay even if not pre-approved: If an employee actually worked overtime, the employer is generally required to pay for it—even if it was not pre-approved—unless the employer can show that they did not know or ought to have known that the work was being done.

That said, you can discipline employees for working unauthorized hours if your expectations are clearly communicated.

2. Practical Application in Your Scenario
A. Timesheet Vagueness and Delay
Timesheets going back to January of the previous year raise serious concerns about timeliness, accuracy, and credibility.

You are not obligated to honor undocumented or retroactive claims—especially if the recordkeeping is vague and the claims are unusually high (e.g., 14–16 hours/day, 100+ OT hours).

B. Communication and Policy History
You mention the employee was previously informed (in writing) that overtime must be pre-approved.

Even though this was “years ago,” if there has been a consistent expectation or culture of approval, and if you recently re-communicated it verbally, you may be able to argue the lack of employer authorization for recent claims.

However, verbal communication is weaker; it’s advisable to follow up in writing and reaffirm that pre-approval is required.

C. No Formal Policy
The lack of a formal OT policy does weaken your position slightly, but not fatally.

In its absence, employers are still bound by the ESA but can mitigate risk through clear documentation, consistent practice, and enforcement of expectations.

3. Recommended Steps
A. Assess Whether Work Was Actually Performed
If the employee worked without direction or necessity, and the work product doesn’t reflect the hours claimed, you may dispute the validity of those claims.

However, if you had reason to know about the extra hours (e.g., emails sent at odd hours, deliverables received late at night), ESA could interpret that as tacit approval.

B. Establish Documentation
Review any records, communications, and outputs that might corroborate or refute the claimed OT hours.

Consider having the employee submit a detailed breakdown of hours, tasks performed, and expected outputs for review.

C. Implement a Written Overtime Policy
To prevent future disputes:

Require written pre-approval for overtime.

Set boundaries for remote work hours and time tracking expectations.

Train staff and supervisors on the limits of discretionary time and clarify what qualifies as compensable work.

D. Consider Legal Counsel
Given the volume of hours and potential liability, you may wish to consult an employment lawyer to:

Review how best to handle this particular claim.

Draft or review your overtime, remote work, and timekeeping policies.

Ensure compliance while protecting the organization from inflated or unsubstantiated claims.

-HRInsider Staff

[Haley O’Halloran]

in reply to: Medical Leave/Recall #95802

Since you’re federally regulated in Canada, the Canada Labour Code (CLC) governs your employment practices, including recall rights and medical leaves. Here’s a breakdown of your options and obligations:

1. Medical Inability to Return to Work
If the recalled employee has provided valid medical documentation showing they are temporarily unable to return to work, you cannot terminate their employment solely on that basis. Under the CLC:

Employees have protection from dismissal due to illness or injury, particularly if they are on a medically certified leave.

The law requires employers to accommodate medical leaves, unless doing so would cause undue hardship.

This means the employee remains employed but on a medical leave status.

2. Recall Rights During Medical Leave
Recall rights are not automatically forfeited just because the employee is unable to return right now:

If the employee was recalled but is medically unable to report, you should document the refusal as medical leave rather than abandonment or refusal of work.

Their place on the recall list may remain “frozen” until they are medically cleared to return.

This approach avoids discrimination under the Canadian Human Rights Act, which protects against termination due to disability.

3. Can You Move to the Next Person on the Recall List?
Yes. Since the recalled employee is unavailable:

You may move to the next qualified person on the recall list to fill the position in the interim.

The original employee’s recall rights remain intact, assuming their medical condition is temporary and recovery is expected.

4. When Can Termination Be Considered?
Termination may only be lawful if:

The medical condition results in a permanent inability to work, and

You’ve engaged in a thorough accommodation process, and

You can demonstrate undue hardship if accommodation is not feasible.

You must have clear, ongoing documentation and communication with the employee. Terminating recall rights prematurely would likely be seen as discriminatory and could expose you to legal risk.

Recommended Steps
-Acknowledge the medical documentation and maintain the employee’s status as “on leave.”
-Communicate clearly in writing that their recall is deferred due to medical reasons.
-Move to the next person on the recall list for operational needs.
-Continue to monitor the employee’s medical status and request periodic updates.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Termination in Probation #95741

You’re on the right track in your current approach, but it’s wise to ensure that your termination practices during probation are aligned with employment standards and minimize legal risk. Here’s a detailed breakdown tailored to the skilled trades context in Canada:

1. Probationary Period: Legal Framework
In most provinces, a probationary period typically lasts up to 3 months (90 days) from the start of employment. During this time:

The employee may be terminated without notice or pay in lieu, provided the employer complies with minimum standards legislation.

If the probation period is extended (e.g., 6 months), employment standards still require notice or pay in lieu after the statutory probation (usually 3 months).

Statutory Law
Applicable laws depend on your province, but here are common elements across most jurisdictions (like BC, Ontario, Alberta):

No notice is required if termination occurs within 3 months and there is no just cause.

Beyond 3 months, minimum notice (or pay in lieu) is required, even during an extended “probationary” period.

2. Absenteeism During Probation: Termination Risk
Although you can terminate without notice during statutory probation, you still must not violate human rights laws. That means you:

Cannot terminate due to a protected ground, such as disability (which could be flagged if absenteeism is due to illness).

Should document attendance issues clearly and neutrally to show the decision was business-related and not discriminatory.

If absenteeism is not medically or otherwise legally protected, then:

-A written attendance reminder followed by termination if there’s no improvement is a sound approach.

-Avoid citing “failure to complete orientation” if absenteeism is the core issue—stick with clear language tied to attendance expectations.

3. Progressive Discipline vs. Immediate Termination

Progressive discipline is a best practice for long-term employees but not legally required during the probation period, unless:

Your employment contract or company policy requires it (which would create enforceable expectations).

The behaviour does not justify immediate termination.

That said, having even minimal documentation (e.g., one written warning) can help defend against wrongful or discriminatory termination claims.

4. Reducing Litigation Risk

To mitigate risk:

-Use clear language in contracts that defines the probation period and states that employment may be terminated without notice during this period.

-Ensure attendance policies are included in onboarding materials, and employees sign off.

-Maintain non-discriminatory, well-documented reasons for termination decisions.

-Consult with employment counsel before termination if there is even a hint that absenteeism could be tied to disability or protected grounds.

5. Industry-Specific Considerations
In the skilled trades:

-Training and safety are valid business justifications for strict attendance expectations.

-Absenteeism can reasonably be considered a failure to meet conditions of employment—especially if proper training is missed.

-Your PMs’ desire to move quickly to termination is understandable, but you should ensure the reasons are consistent and documented, even during probation.

Recommended Best Practices
-Reinforce attendance expectations clearly in orientation and in job postings.

-Issue a written reminder or informal warning as soon as absenteeism occurs—even if still within the first few days.

-Track absences and reasons given.

-Terminate during statutory probation if there’s no protected ground involved and improvement does not occur.

I hope this helps!
-HRInsider Staff

[Haley O’Halloran]

in reply to: Seeking HR Mentor #95590

Hi Nadine, I highly recommend checking out our HRInsider webinars to brush up on your HR knowledge, but we do not provide HR course training or official certificates. LinkedIn learning provides great refresher courses!

Hope this helps.
-HRInsider Staff

[Author]

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