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  • Aleesha Van Damme
    Participant
    Post count: 38
    Forum: Private

    Hello,

    We have just received signatures and unionization papers, and I have never worked for a union before in my capacity as an HR professional. I understand the Labour Relations Code and employees’ right to organize, etc. However, what are the employer’s rights and is there anything that we can do to try and prevent this from happening once papers have been served to us (employer)? From my limited experience, I would imagine that we could work with the employees to agree outside of the unionization, but I would also be concerned about that being viewed as coercion.

    Thank you

    Haley O’Halloran
    Keymaster
    Post count: 176

    You’re right to pause here—once unionization papers have been filed, the employer’s rights and obligations are quite specific under Canadian labour law. Here’s a structured breakdown for you:

    What Happens Once Papers Are Filed

    When a union files for certification with the labour board, the employer enters a “statutory freeze” period. This means you cannot change wages, benefits, policies, or working conditions without labour board approval.

    The labour board will review the application and either:

    Certify the union (if they already have majority support, typically 55%+ of employees signed cards), or

    Order a secret-ballot vote if support is in the 45–55% range (thresholds vary slightly by province).

    Employer Rights

    Employers retain certain rights during this process:

    Freedom of expression: You may share factual information with employees about what unionization means (e.g., the collective bargaining process, dues, possible outcomes).

    Business as usual: You may continue running the business as you normally would, as long as you don’t change terms of employment in response to the organizing drive.

    Legal counsel: You have the right to consult with labour lawyers to ensure compliance and prepare for bargaining if certification goes through.

    Representation: You may participate in the labour board’s process (e.g., challenging the scope of the bargaining unit if you believe certain employees should be excluded).

    What You Cannot Do (Risk of “Unfair Labour Practices”)

    This is where many well-meaning employers get into trouble. You cannot:

    Threaten employees with negative consequences if they unionize (e.g., job loss, reduced hours, closure).

    Promise new benefits, pay increases, or other inducements if they reject the union.

    Spy on organizing activity or interrogate employees about their union support.

    Negotiate directly with employees outside the union once certification papers are filed—this is considered “bypassing” the union and is unlawful.

    Even informal “let’s work it out ourselves” meetings after certification papers are filed can be seen as coercive, since employees are legally exercising their right to representation through the union.

    Practical Next Steps

    Stay neutral but informative: If a vote is ordered, you can communicate with staff about the facts of unionization, but keep it objective and non-threatening.

    Document everything: Keep records of communications in case of unfair labour practice complaints.

    Prepare for bargaining: If the union is certified, you’ll need to negotiate in good faith. Start thinking about your priorities and constraints.

    Train managers: Make sure supervisors understand what they can and cannot say—most unfair labour practice cases come from frontline managers saying too much.

    Bottom Line: Once unionization papers have been served, you cannot prevent the process from moving forward by negotiating directly with employees. Your role shifts to compliance, communication, and preparation. Trying to cut a side deal outside of the union would likely be seen as interference and could expose your organization to legal challenges.

    I hope this helps!
    -HRInsider Staff

    Aleesha Van Damme
    Participant
    Post count: 38

    Can you also tell me if this would be applicable across all the provinces that our company works in. For example, our head office is in BC where we have received the papers and if the union was to go forward would it be applicable across the organization? E.g., in Alberta and Ontario.

    Thank you.

    Haley O’Halloran
    Keymaster
    Post count: 176

    Yes of course! Sorry, I should have broken down the original response by jurisdiction.

    Labour relations are regulated provincially (except in federally regulated sectors like airlines, banking, telecom, interprovincial transport, etc.).

    Since your organization is a registered charity/non-profit operating in BC, Alberta, and Ontario (and not federally regulated), each province’s Labour Relations Code applies separately.

    This means:

    Certification in BC only applies to the employees in BC who are part of the bargaining unit defined in the certification order.

    Employees in Alberta and Ontario are not automatically covered by the BC union certification.

    How Certification Spreads (or Doesn’t)

    A union can only represent workers in another province if it applies for certification separately in that province, and employees there support the application.

    Sometimes, the same union will organize multiple provinces and create a “local” structure (e.g., Local 123 in BC, Local 456 in Alberta). But each certification is legally independent.

    If your head office is in BC, and the bargaining unit is defined as “all employees at the BC location”, that certification does not automatically extend to Alberta or Ontario staff.

    Practical Implications for Your Organization

    BC unit only: If the certification goes forward, you would need to bargain a collective agreement only for those BC employees.

    Multi-province exposure: Union organizers may use momentum in BC to approach staff in Alberta or Ontario—but they would need to file separate applications under those provinces’ labour codes.

    Consistency vs. legal requirement: While legally you only bargain in BC, operationally you may want to consider how differences in pay, benefits, or policies between unionized and non-unionized provinces will be perceived by staff.

    Differences by Province

    Each province has slightly different rules:

    BC: “Card check” system — if more than 55% of employees sign cards, the union can be certified without a vote.

    Alberta: Mandatory vote if 40–65% sign cards; automatic certification only if more than 65% sign.

    Ontario: For most sectors, mandatory vote if 40%+ sign cards; automatic certification in some sectors (e.g., construction).

    So, what happens in BC doesn’t bind Alberta or Ontario, but you should expect the union may test interest in those provinces next.

    Certification in BC applies only to BC employees. Alberta and Ontario staff are unaffected unless the union separately applies for certification there. However, the BC outcome may influence how employees in other provinces think about organizing.

    Aleesha Van Damme
    Participant
    Post count: 38

    Thank you. And are there certain positions that would be excluded from the unionization should it go forward, or is it for the company as a whole?

    Haley O’Halloran
    Keymaster
    Post count: 176

    That’s another great question. Unionization applies only to the defined bargaining unit, not automatically to the entire company. Managers, supervisors, and HR/confidential staff are generally excluded. The labour board makes the final call on who is “in” and who is “out.”

    Unionization does not automatically mean every single employee in your company is covered. It depends on how the bargaining unit is defined and on exclusions set out in law.

    Bargaining Unit Definition

    When a union applies for certification, it specifies the group of employees it seeks to represent — for example:

    “All full-time and part-time program staff at the Vancouver location, excluding supervisors and managers.”

    The labour board reviews this definition and decides whether it is appropriate.

    The bargaining unit can be location-specific, job-class-specific, or broader — but it will not automatically cover the whole company unless the board certifies it that way (which is rare).

    Typical Exclusions

    Across provinces, labour relations boards generally exclude certain roles from union membership because of potential conflicts of interest. Common exclusions include:

    Managers & Supervisors: Anyone who hires, fires, disciplines, or has significant authority over others.

    Confidential HR & Payroll Staff: Employees with access to sensitive labour relations information (e.g., HR professionals like you).

    Senior Executives: Directors, officers, or other high-level decision-makers.

    Sometimes “Professional” Staff: In some sectors, professionals (like lawyers or certain healthcare roles) may have separate bargaining rights or exclusions.

    Practical Example

    Let’s say your BC location has:

    Program coordinators, outreach workers, and admin assistants → likely included in the bargaining unit.

    HR staff, office managers, site directors → likely excluded.

    The labour board decides this after reviewing evidence from both the union and the employer. Sometimes there are disputes (e.g., whether a “team lead” counts as a supervisor), and the board rules on it.

    Company-Wide vs. Location-Based

    Not company-wide automatically: Certification usually applies to the specific group/location listed in the application.

    If you have multiple sites, the union would need to apply to cover each one (unless the board finds a “community of interest” across sites and certifies a larger unit).

    Over time, unions sometimes organize site by site and then amalgamate into one larger bargaining unit, but that requires separate certifications.

    Haley O’Halloran
    Keymaster
    Post count: 176

    I should also clarify upon what “separate certifications” means –

    When a union applies to represent employees, the labour board issues a certification order that is specific to a defined bargaining unit (e.g., “All program staff at the Burnaby location, excluding managers”).

    If the union wants to represent employees at a different site (say, your Alberta office), it must file a new certification application in that province, for that site.

    Each of these is its own separate certification order.

    So if you have three sites in three provinces, the union would need three separate certifications (one per site/province) unless the labour board finds that the sites are integrated enough to treat them as one bargaining unit (uncommon across provinces). The “separate certifications” I referred to are individual certification orders from the labour board for each site/province where the union organizes. Later, the union can apply to the board to consolidate those certified units into one larger bargaining unit — but only within a single province.

    Aleesha Van Damme
    Participant
    Post count: 38

    Ok, that is very helpful. Thank you. We have many different projects, each with its own office/warehouses in all three provinces. To clarify, in BC, where the application is coming from, would the certification apply to all employees of that class (field staff, installers) across all projects in BC? Our head office project works with gas meters, whereas the other projects in BC work with water meters or electrical meters, so the work differs slightly, although it is performed by the same type of employee, our Installers.

    Haley O’Halloran
    Keymaster
    Post count: 176

    In BC, the key question the Labour Relations Board (LRB) looks at is whether the employees form an “appropriate bargaining unit” — and that depends on how similar their work is, how they’re managed, and whether they share a community of interest.

    When the union applies, it defines the bargaining unit it wants. For example:

    “All Installers employed by [Company] in BC, excluding supervisors, managers, and confidential staff.”

    The LRB then decides whether that scope is appropriate. They may narrow or broaden it depending on the facts.

    If the LRB accepts a province-wide “Installers” unit, all Installers across BC (gas, water, electrical projects) could be included in one certification.

    But if the Board decides that different projects/sites are sufficiently distinct, it may certify a smaller unit (e.g., only the Installers at the head office gas meter project).

    How the Board Decides

    The BC LRB looks at factors like:

    Community of Interest: Do the employees perform similar functions? Do they share skills, training, conditions, and terms of employment?

    Functional Integration: Are they managed under the same structure? Do they move between projects, or are they fixed to one?

    Geographic Separation: Are the worksites close together, or scattered across the province?

    Bargaining History: Has there been previous certification or informal recognition?

    If your Installers (gas vs. water vs. electrical) are all hired under the same job classification, policies, and management structure, the LRB may well see them as one “natural” bargaining unit.
    If instead they are segmented by project, with different supervisors, conditions, or pay structures, the LRB may restrict the unit to one site or project.

    Example Outcomes

    Broad certification: “All Installers in BC” → union represents every Installer, regardless of project type.

    Narrow certification: “All Installers at the Burnaby Gas Project” → union covers only that group; if they want water/electrical projects unionized later, they’d need a new certification.

    It won’t automatically be all Installers everywhere unless the union’s application defines it that way and the Board agrees.

    There’s a good chance the union will try for a broad unit (all Installers in BC) since it gives them more leverage.

    But you (as the employer) have the right to argue before the Board that the unit should be narrower — for example, that gas meter work is materially different from water/electrical projects, or that project management structures are separate.

    In BC, certification can apply to all employees of a certain class (like Installers) across the province — but only if the LRB defines the bargaining unit that way. If you can show that your Installers on different projects do not share a strong “community of interest,” the Board may limit the unit to just one group or project.

    Aleesha Van Damme
    Participant
    Post count: 38

    Thank you for all of this information, Haley. You have been a huge help this morning, and I truly appreciate your time and insight. This gives me a lot to work with.

    Have a lovely day ahead!

    Aleesha Van Damme

    Haley O’Halloran
    Keymaster
    Post count: 176

    Of course Aleesha, I always enjoy speaking with you. Take care and I hope this advice was useful 🙂

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