HR Home Forums Private How can company respond to non-approved leave?

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  • MIRELLA BENNATI
    Participant
    Post count: 16
    Forum: Private

    Good afternoon,
    An employee (employed for 1 year 10 months) requested 20 workdays off for vacation to fly overseas back home.
    Manager only wants to approve 8 accrued days and not approve the remaining 12 nonpaid days.
    The employee titled the email request in the subject line, “Annual Leave Request 2024” – he did this last year in October 2023.
    It was his first request but stated he needed to go back home to settle some documents for the family.
    What rights does the company have?
    How can the company respond?
    Can the company not approve and if he doesn’t show up for work can he be terminated for cause?

    Please advise.
    Thank you.
    Mirella

    Haley O’Halloran
    Keymaster
    Post count: 198

    Without knowing your company’s PTO policy and where you are located, I will be going off of the Canada Labour Code rules for vacation days. Since this employee has been with the company for over a year, they are legally allowed 2 weeks of vacation days (14 days). However, you say that the manager of the company only wants to approve 8 accrued days – indicating the employee has already used some of their vacation days. You can learn more about the minimum and maximum amount of vacation days an employee is allowed to take here.

    I think the details for this specific situation are a bit lacking and it would be best to speak with the employee one-on-one. However, you are fully within your rights to deny vacation time that goes beyond the allowance set up for this employee – which currently stands at 8 days. I would recommend suggesting that the employee take the 8 days to visit their family and work remotely for the remainder of the 12 days, if that is possible within your company. Or, they can submit a separate request for manager-approved leave for the remaining 12 days.

    If you are considering terminating this employee because of the potential threat of them not showing up for work, you are also within your rights to do that (within certain circumstances). If the manager approves a request for 8 vacation days and they take 20, you can terminate that employee for not showing up to work. However, if they use their 8 vacation days and end up being sick for 12 days, resulting in unpaid time off, you cannot terminate the employee. You can request a doctor’s note, as the timing would be quite suspicious. Unfortunately, your employee can deny your request for a doctor’s note if they find your request to be unreasonable.

    To keep a complex situation short, communication is key. Make sure to reinstate your company’s PTO and vacation day policy to the employee, make them aware of the time that they have left to take off, and do not approve their request for 20 days of vacation. Be understanding of their situation and try to come to an agreement with them, whether it involves doing work remotely, only taking 8 days to visit their family, or suggesting that they take a leave of absence if such a large amount of time off is absolutely necessary. If your employee finds the rejection of their vacation time request upsetting and refuses to find a compromise that works for everyone, you can consider terminating that employee for excessive absenteeism.

    Hopefully your situation does not come to that and you are able to find common ground. You can learn more about vacation time pay and compliance here, along with termination rights of employers below.

    If you choose to go down the path of termination, ensure you follow these steps:
    1. Review employment contracts and company policies: Check the terms of the employment contracts to understand the conditions under which termination can occur. Also, review your company’s policies on employee termination to ensure you are following the proper procedures.
    2. Communicate with the employee: If an employee has not worked for days when they should have been working, it’s essential to reach out to them and attempt to understand the reason for their extended absence. There could be legitimate reasons, such as medical issues or another form of approved leave, which may not be immediately apparent.
    3. Investigate and document: Conduct an investigation into the employee’s absence and document your findings. This may include reviewing attendance records, medical documentation (if applicable), and any communications with the employee about their absence.
    4. Consult with HR and legal: Involve your human resources department and legal counsel to ensure that you are complying with all applicable labor laws and regulations. Termination decisions must be made in accordance with local laws to avoid potential legal issues.
    5. Consider alternatives: Before proceeding with termination, consider other options, such as offering a voluntary separation package.
    6. Follow proper termination procedures: If termination is the appropriate course of action, ensure you follow the established termination procedures, which typically include providing written notice to the employee and handling their final paycheck and any outstanding benefits.
    7. Conduct exit interview: Offer an exit interview to the employee to provide them with an opportunity to share feedback and discuss the termination process.
    8. Address the team: Communicate the termination with the rest of the team in a sensitive and respectful manner to avoid any negative impact on employee morale.

    Best of luck and thank you for your question!

    -HR Insider Staff

    MIRELLA BENNATI
    Participant
    Post count: 16

    Thank you for all your information – greatly appreciate it.
    Mirella

    MIRELLA BENNATI
    Participant
    Post count: 16

    Good evening,
    Thank you again for the information but I have more questions, and I apologize for not giving you all the facts.
    We are a company in Ontario, non-union and this worker is an office worker with less than 2 years of service.
    Last year the worker asked for 20 days leave (10 days paid-10 days unpaid), was approved as he mentioned he needed to help his family deal with a court matter.
    I have created the letter below and would like to get confirmation:
    What is written below has anything missing?
    I understand document, document, document but my boss wants to inform the worker verbally and not give the letter below, what are the pros and cons, please and thank you.

    “After careful consideration, I regret to inform you we are unable to approve your vacation request starting October 21st, 2024 and returning November 18th, 2024.
    The Company understands the importance of rest and personal time however, due to our current project deadlines and limited staffing, granting this time off of 20 working days would put a strain on our team to meet our commitments.
    We recognize the time it takes to plan a vacation like this and the decision was not taken lightly.
    The Company can approve your accrued eight (8) days and not the twelve (12) unpaid days. You will be expected back to work at the office on October 31st, 2024, and failure to show up will result in termination with cause.
    Your contribution is valued and aim to accommodate when possible. If you need to discuss this further, do not hesitate to reach out to me directly.
    Thank you for your understanding and continued support to our team’s success.”

    Thank you.
    Mirella

    MIRELLA BENNATI
    Participant
    Post count: 16

    Good evening,
    My company has a “Right to Disconnect” policy and we want to put in a sentence for the “Sales Team” as follows:

    “Sales Team needs to answer customer calls before and after work hours as this directly impacts The Company business”.

    Please advise of pros and cons.

    Thank you.
    Mirella

    vickyp
    Keymaster
    Post count: 4922

    This letter is within your rights as an employer – vacation requests do not have an accommodation requirement by law.

    vickyp
    Keymaster
    Post count: 4922

    If your sales team is not management, you cannot require them to respond in off hours with the right to disconnect. You would need to have a compensation model that required it, but you should probably specify that you expect them to respond immediately during operating hours and/or forward the request/email/message to another available representative during off hours/vacations/etc.

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