Best Practices in Employee Accommodations

About This Webinar

Join us for a 60-minute live webinar where Kristen Shaw, Associate in Employment & Labour Relations at McMillan LLP, shares practical guidance on navigating employee accommodation requests—from initial assessment through to implementation and, where necessary, establishing undue-hardship defences. You’ll walk away with a clear roadmap to design fair, compliant processes that balance individual needs with organizational requirements.

What we’ll cover

• Key legal foundations under human rights and employment-standards legislation, including when employers must accommodate and how to document requests
• Best practices for gathering and evaluating medical and functional-ability information without overstepping privacy boundaries
• Strategies for developing individualized accommodation plans—covering modified duties, flexible schedules, assistive technologies, and return-to-work protocols
• Recognizing and managing situations that may reasonably lead to undue hardship, with real-world examples drawn from recent tribunal decisions
• Tips for training supervisors, HR teams, and managers to handle accommodation conversations with empathy and consistency

1. HR Managers & Directors

2. In-House Legal Counsel

3. Business Owners & Executives

4. Operations & Facilities Leaders

5. Employment Law & Compliance Professionals

6. Policy & Risk Advisors

7. Workplace Strategists & Consultants

8. Anyone managing changes to work models, contracts, or employee expectations

Speaker

Kristen Shaw is an Associate in McMillan’s Employment & Labour Relations group based in Vancouver. Called to the British Columbia bar in 2022, she advises employers on policy development, human-rights claims, WorkSafeBC compliance, and wrongful-dismissal litigation. Kristen’s practice blends strategic risk management with practical, industry-focused solutions—helping clients build inclusive workplaces that withstand legal scrutiny
mcmillan.ca.